Terms of Service
Effective date: March 19, 2025
1.1 These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and Guya Pro / Guyah Live ("we," "us," or "our") governing your access to and use of our Services (as defined below).
1.2 By accessing or using the Guya Pro / Guyah Live website (https://pro.hi-guyah.com), mobile applications ("Apps"), or any related services (collectively, "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and all incorporated policies.
1.3 If you do not agree to these Terms, you must immediately cease all use of our Services.
2.1 Guya Pro / Guyah Live provides a social networking platform that enables users to:
- Create personal profiles.
- Connect with other users.
- Share content and communications.
- Access premium features through Paid Services.
2.2 Our Services are continuously evolving, and we reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.
3.1 To use our Services, you must:
- Be at least 18 years old.
- Have the legal capacity to enter into contracts.
- Not be prohibited from using the Services under applicable laws.
3.2 By creating an account, you represent and warrant that:
- All registration information you provide is truthful and accurate.
- You will maintain the accuracy of such information.
- Your use of the Services does not violate any applicable law or regulation.
- Users must register for a unique Guya Pro / Guyah Live ID.
- Account must be associated with a valid, unregistered email address.
- We may implement additional verification steps at our discretion.
- You are solely responsible for maintaining the confidentiality of your login credentials.
- You must immediately notify us of any unauthorized use of your account.
- You are liable for all activities conducted through your account.
- Suspend or terminate accounts that violate these Terms.
- Require additional verification for account access.
- Modify registration requirements without prior notice.
- Services must be used in compliance with all applicable laws.
- Users may only maintain one active account.
- Commercial use requires express written permission.
- Users must not post false, misleading, or deceptive information.
- Profile photos must be recent and accurately represent the user.
- Harassment, bullying, or hate speech.
- Spamming or unsolicited advertising.
- Impersonation or false representation.
- Distribution of malicious software.
- Any illegal or fraudulent activities.
- "Virtual Goods" are purchased separately from a Premium Membership and may be used for individual services or for certain features in the app. The purchase of Virtual Goods is subject to a charge.
- Premium features may be offered through tiered subscription plans.
- All fees are stated in local currency and inclusive of applicable taxes.
- Payment is processed through secure third-party providers.
- We reserve the right to place limitations and other conditions on the offer of Virtual Goods, at our discretion.
- All sales are final unless required by local consumer laws.
- All fees and charges are nonrefundable and there are no refunds or credits for any partially used Paid Service.
- No refunds for partial subscription periods.
- We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
"User Content" includes all data, text, images, videos, and other materials uploaded to our platform. You are solely responsible for the content and information that you provide, publish, transmit, translate, display whether real-time or pre-recorded.
- Users retain ownership of their User Content.
- By posting content, users grant Guya Pro / Guyah Live a worldwide, royalty-free license to:
- We may review, modify, or remove any User Content at our discretion.
- Users are responsible for maintaining backups of their content.
- We employ automated and manual review systems for content moderation.
- All software, designs, trademarks, and proprietary materials are owned by Guya Pro / Guyah Live.
- Users receive a limited, non-exclusive license to access the Services.
- No reverse engineering or decompiling of our software.
- Prohibition on data scraping or automated access.
- No commercial use without express permission.
9.1 Please refer to our Privacy Policy for information about how we collects, uses, stores and discloses personally identifiable information from its users.
9.2 By using our Services, you consent to:
- The collection and processing of personal data.
- The transfer of data across international borders.
- Receiving service-related communications.
10.1 To the maximum extent permitted by law, Guya Pro / Guyah Live shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of data or profits.
- User interactions or third-party conduct.
- Service interruptions or technical issues.
10.2 Our total liability for any claims shall not exceed the amount paid by you for Services in the preceding 12 months.
- Accounts may be deleted through the app settings.
- Some data may persist in backup systems for legal compliance.
- We may suspend or terminate accounts for violations
- No refunds for terminated accounts due to policy violations
- We may notify other users of terminations when appropriate
12.1 We reserve the right to modify these Terms at any time.
12.2 Material changes will be communicated through:
- In-app notifications.
- Email alerts (for registered users).
- Updated "Effective date".
12.3 Continued use after changes constitutes acceptance.
For questions or concerns regarding these Terms, please contact:
- Email: yleung.jo.le@gmail.com
- Website: https://pro.hi-guyah.com
14.1 Entire Agreement: These Terms constitute the entire agreement between you and Guya Pro / Guyah Live.
14.2 Severability: If any provision is found invalid, the remaining provisions remain in effect.
14.3 Force Majeure: We are not liable for failures due to events beyond our reasonable control.
14.4 No Waiver: Our failure to enforce any right does not constitute a waiver.
14.5 Assignment: Users may not transfer their rights under these Terms without our consent.
By using Guya Pro / Guyah Live's Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.